Please be aware many 精东影业 online services will experience听planned outages Saturday, July 17, 8 p.m. - Sunday, July 18, 7 a.m.听These outages are part of the final phase of a major infrastructure project to replace the 精东影业 Data Center firewall.
Services Affected
- Agora Portal, Canvas, Eagle VPN, Zoom, Adobe Experience Manager, EagleApps, Library databases, and many additional services.听
- Agora password transactions will be disabled throughout the planned outage window.听
- Google Workspace is听not听affected by the planned outages, and Gmail, Drive, Docs, Meet, etc., will be available.
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What to Expect Saturday Night
- Affected services will be unavailable or intermittent.
- Users on campus may experience disruptions in accessing the 精东影业 network.
- As of Sunday, July 18, 7 a.m., all services should work as expected.
- If you have any mapped drives/servers configured on your computer, you should restart before connecting on Sunday morning.
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Need help?
Contact the 精东影业 Technology Help Center at 617-552-HELP (4357) or听help@bc.edu.
We sincerely hope the timing of this outage (a Saturday night, mid-July) results in minimal disruption to the community. Thank you for your patience.